Privacy Policy

Collection

Information may be collected in various ways including during the course of you availing certain services offered on the Website. We may get information about you from third parties like social media sites, sources that are available to the public, and business partners. If you access Website through a social media service or connect a service on Website to a social media service, the information we collect may include your user name for that social media service, any information or content the social media service has the right to share with us, such as your profile picture, email address, or friends list, and any information you have made public in connection with that social media service. When you use social media to access the Website or interact with the Company in other ways, or when you connect a Website to social media, you give the Company permission to collect, store, use, and keep such information and content in accordance with this Privacy Policy.

You represent that the information you provide to us from time to time is and will continue to be correct, current, and updated, and that you have all necessary rights, licences, and consents to provide it. Any third-party agreement, laws, judgments, orders, or decrees will not be violated by your giving the data/information and the Company's subsequent storage, collection, utilisation, transfer, access, or processing of the same.

Usage of Information

Personal information is used to provide services. You can opt out of our marketing uses of your personal information. We use your personal information to handle and fulfil orders, improve customer service, resolve disputes, troubleshoot problems, promote a safe service, collect money, measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates, customise your experience, detect and protect us against error, fraud, and other criminal activity, enforce our terms and conditions, and conduct market research. We'll ask for permission to access your SMS, IMs, directory contacts, camera, photo gallery, location, and device info. I send promotional messages about purchases or other products and services (ii) enhance your platform experience and provide access to sellers, affiliates, partners, or lending partners' products and services. You realise that without permission, your access to these products/services may be limited. We gather and analyse user demographic and profile data to improve our products and services. Your IP address helps us diagnose server issues and run our Platform. Your IP address helps identify you and collects demographic data. We may send you questionnaires or use a third-party market research firm. These surveys may ask for your personal information, contact information, gender, date of birth, demographic information (like pin code, age or income level), interests, home or lifestyle information, shopping behaviour or historical preference, and other information. Voice or video data may be collected. Survey participation is voluntary. We use this data to customise your experience on our Platform, displaying information based on your preferences.

Cookies

We utilize "cookies" to analyze website flow, monitor advertising success and encourage trust and safety. "Cookies" are little files that help us provide our services. Cookies don't save personal data. Some features require a "cookie." We utilize cookies to make password entry less frequent. Cookies help us provide tailored information. Most cookies are "session cookies," meaning they're destroyed after a session. You can decline/delete our cookies if your browser allows, but you may not be able to use certain Platform features and may need to re-enter your password more often. Third parties may place "cookies" or similar technology on some Platform pages. Third-party cookies aren't within our control.

Marketing and analytics cookies from Google Analytics are used. Google Analytics helps us understand site usage. https://www.google.com/intl/en/policies/privacy/ explains how Google uses your personal information. Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout

Disclosure

Third parties manage some advertisements on the Company's website and portals. No Personal Information is leaked. Aggregate profile information, such as user community, may be utilized to select relevant ads. On some banner advertisements, an embedded pixel may not associate with a cookie or other personal profile information, but it may return session connection information that allows advertisers to determine how many people clicked on the ad banner. We don't sell or give away your personal information.

The Website may connect to third-party websites, such as payment gateways or social networking sites, that are not affiliated with or controlled by the Company. The Company is not responsible for any transmission received from a third-party website and makes no statements about their privacy practices or other rules. The Company does not control or guarantee the authenticity, integrity, or quality of such websites' information, data, text, software, sound, pictures, graphics, videos, cookies, messages, or other materials. Any user Information you send to third-party websites is governed by their privacy rules, and you should study them before using them.

We may disclose your Personal Information when required by law, regulation, legal obligation or order, or in response to a request from law enforcement or governmental agency or judicial, quasi-judicial or other statutory or constitutional authority, or to establish or exercise our legal rights or defend against legal claims.

We may disclose your Personal Information to law enforcement, third-party rights owners, or others if we believe in good faith that such disclosure is reasonably necessary to: enforce our terms or Privacy Policy; respond to claims that an advertisement, posting, or other content violates a third party's rights; or protect the rights, property, or personal safety of our users or the general public.

Data Security

To safeguard your personal information from unauthorized access or disclosure, loss or abuse, we follow ISO/IEC 27001:2013, one of the highest information security standards. We offer a secure server for accessing account information. We can't entirely protect data transmission. We use industry-standard security measures and update our systems to prevent hacking and virus spread. By using the Platform, users acknowledge the security implications of data transmission over the internet and the World Wide Web, which cannot always be guaranteed as entirely safe. Therefore, there will always be certain inherent dangers with Platform use. User login and password records must be protected.

Data Retention

We save your personal information as long as necessary for the original purpose or as required by law. We may retain your data if we are required by law to do so, if it is necessary to prevent fraud or future misuse, to enforce CampusMall's legal rights and/or defend against legal claims, or for other legitimate purposes. We may keep anonymized data for research and analysis.

Your Rights

We take reasonable steps to ensure that your personal information is accurate and, when appropriate, kept up to date. Any of your personal information that you tell us is erroneous (given the reasons for which it is processed) is erased or rectified. Through the Platform's functions, you can access, correct, and update your personal information. Log into our website and visit the Profile and Settings pages to erase non-required information. You can also contact us using the below information. You can withdraw your consent by writing to the below-listed address. Please put "consent withdrawal" in the subject line. We'll check requests before acting. Please note that withdrawing consent is not retroactive and is subject to this Privacy Policy, related Terms of Use, and applicable laws. If you withdraw consent given to us under this Privacy Policy, your access to the Platform or our services to you may be limited.